Kirk Information Solutions & Services (Kirk ISS), the leading IT solutions provider in the Cayman Islands, and provides Cloud Hosting Services, Managed IT Services, Professional IT Services/Consulting, Software Development and Data Visualization, Cybersecurity, Servers and Storage, Networking and Business Phone Systems. We are seeking experienced Account Managers to assist our clients with their IT requirements.

• Serve as the lead point of contact for all customer account management matters
• Build and maintain strong, long-lasting client relationships
• Negotiate contracts and close agreements to maximize profits
• Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors
• Ensure the timely and successful delivery of our solutions according to customer needs and objectives
• Clearly communicate the progress of monthly/quarterly initiatives to internal and external stakeholders
• Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
• Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)

• Proven experience as an Account Manager, Key Account Manager or Sales Account Manager in the industry
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organization, including executive and C-level
• Experience delivering client-focused solutions to customer needs
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
• Excellent listening, negotiation and presentation abilities
• Strong verbal and written communication skills
• BA/BS degree in Business Administration, Sales or relevant field would be advantageous

Salary will be commensurate with experience and will be in the range of CI$48-60K per annum, plus a generous commission-based performance incentive with on-target earnings of up to CI$100K.

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